About Trees – Kent Tree Surgeons

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Kent Trading Standards Approved Tree Surgeons

Tree Maintenance

Kent Trading Standards Approved Tree Surgeons

Kent Trading Standards Approved Tree Surgeons

That’s right, About Trees ltd is proud to be Kent Trading Standards Approved Tree Surgeons. This means we have been closely vetted and awarded approval. For you this is peace of mind, you know that we are safe, responsible and criminal conviction free.

Good news.

You need to be confident that the team you have working for you are trustworthy and decent people. They review our insurances and qualifications alongside DBS check (criminal records) and depending on the outcome offer you approval or not as it may be. I feel this is very important, there are, as in all trades lots of cowboys out there. The more we can do to make people’s minds rest at ease the better, accreditation is key.

Accreditation

So, now we are Kent Trading Standards Approved Tree Surgeons and also a CHAS accredited company. I’d hope this shows the commitment to being professional, safe and trustworthy the About Trees is willing to make. We are certainly not into this for the quick buck.

Checkatrade

Checkatrade are working in partnership with KCC

About Trees is proud to be a Checkatrade approved company. This is what they check.

  • An interview carried out by Checkatrade at the trader’s home or permanent place of work.
  • Rigorous background checks carried out by Trading Standards, including a review of confidential and restricted information supplied by external organisations, other public authorities and the police in addition to checking information that is freely available to the public.
  • Public Liability Insurance check.
  • Identification checks.
  • Advice on and commitment to use correct documentation for example invoices, contracts etc.
  • A Criminal Background Check of the owner / responsible person of the business.
  • Accreditation and Qualification checks.
  • Verification of trading address.
  • Customer reference checks.

You can find us on Checkatrade

If you need help or advice don’t forget, you can Contact us

Or follow what the team are up to at Facebook

Paternal

I find myself feeling a little bit paternal to the team, I want them to know I have their back, just as I’m exposed letting them be the face of the company, I’m also there for them. I’ve had people before with personal problems at home, difficult family life, tricky ex girlfriends and I’ve tried hard to support and understand. In the past I’ve enjoyed the fact that I’m a Boss and have lads on site to do the hard work. I’ve rocked up in the morning issued the job sheets and left the them to it, truth is whilst trying not to interfere with their way of running the job it just comes across as me not being interested which is far from the truth. My desire to not micro-manage, constantly be calling for progress reports or be Alpha male had been conceived as me just not giving a damn. This is easily changed; I started to go out on site with the team more often. Yes I got under their feet and tried to impart knowledge (that they already know) but at least on those days we are all in it together. I also realised how much of the banter I’d been missing. We also try to have regular tool-box talks. Whilst a bit American and touchy feelythey are really beneficial – team members feel valued and able to raise concerns regarding kit, jobs, timescales etc.

Sub Contractors

Getting subbies in brings a whole new ball game. In truth I feel for sub contractors, these people work HARD! Face it, you’re paying your subbie easily upwards of £160 per day, you’re going want you pound of flesh. I’ve tried to resist this urge, generally they do come in on larger jobs, and so it’s very nature is that these are harder days in fact the whole team works harder on these days. The reason you pay them more? No holiday, no sick, no pension, their PPE, their tools and so on. That’s their risk not yours. It’s not an excuse to load them up. When they are working with us they are part of our team, not some pit pony to be worked and worked and worked. This approach has worked for me, subbies want to come in for me, they’ll change stuff around for us in their diaries and my view is work more conscientiously for us. My experience has shown subbies to be amazing professionals who perform day in day out, learn how different companies work and adjust accordingly, they are worth the money, treat them well. Some may say it’s crazy but when we have subbies in I’m quite happy for the whole team to job and knock.

No expert

I’m really no expert, this is my take on trying to manage people, I’ve never brought in to the school of thought that “there’s plenty more where they came from”mentality this builds no trust or appreciation. Like clients it’s much easier to keep existing employees ones that keep finding new ones. Treat people well, understand that they will clock off and not think about work to the next day, and take them for a pint on a Friday – sorted