A selection of our Domestic customer’s thoughts:
I have recently had several very large trees removed from a rather awkward but very visible area in my front garden. I am delighted with the results.
I was extremely impressed with the professionalism of everyone working for About Trees.
From my first meetings with Wayne involving assessment and advice, to his help in organising the necessary permissions, to the careful and accurate removal of the trees right through to the final clear up, everything was done with care and precision.
I would also like to commend them on their pleasant manner and the way they worked as a team which made the whole procedure run wonderfully smoothly.
Many thanks…great job!
Mandy Godleman, Petham, Canterbury
“I was very happy with the work that was done and i will definitely use About Trees again. Your guys were v polite and professional. I have put a cheque in the post to you today. Many thanks”
Angela Wicks, Aylesford, Maidstone.
“Just to let you know the invoice has been paid using fast payments so should reach your account almost immediately. We are very pleased with the work completed by Joe and Chester.
They were very pleasant people to have in our home. Our garden looks bigger and is very much lighter which is wonderful and I will never have to pick up magnolia leaves again. They left us a couple of business cards and we won’t hesitate to recommend your services”.
Gill Wagstaff, Faversham, Kent
“Just a rather belated note of thanks for the wood clearance that you did back in January. It was reassuring to discover that the art, action, performance, practice, call it what you will, of hard work, is in fact not dead in this country, after all. I just regret not calling you in a few years ago.
I am now in the daunting process of sawing, splitting, carrying (in my new trolley) the pile of timber to a different area nearer the back of the house, where I will then stack it.
I will get on to you in early Autumn about ‘the big ash’ and book some of your time. Hope that’s OK.”
Christopher Marshall, Meopham, Kent
“We are delighted with the work that you did and would certainly recommend you to our friends and neigbours. We keep looking at our garden, enjoying the extra light that we now have. We look forward to your quote for the re-planting works that we wish to undertake.”
Mr and Mrs. Amey, Gillingham, Kent.
“Hello Wayne. Paid by BACS today, you guys rock!!!”
Mr. Thompsett, Faversham, Kent
Thank you so much for the superb job you did on my precious trees. It is a job to be proud of and I will have no hesitation in recommending you for your professional knowledge of trees and shrubs. Thank you also for clearing up afterwards, not a stray leaf in sight!
Lady Melville: Canterbury, Kent
“About Trees have given an excellent service from quotation to work, which is carried out very efficiently with site left incredibly tidy, thought being given to the overall appearance of the garden and surrounding planting. Arrive when promised and complete the work expertly, pleasantly and with minimum mess within the estimated timescale. Have now used you twice and will, no doubt, be using you again when needed, particularly as previous experiences with other tree surgeons have been very disappointing. Have already recommended you to several friends looking for tree surgeons.”
Stephanie Locke: Selling, Kent
Thanks for your report and invoice, and also of course your excellent work on the tree. we will use your services again in managing the tree and keeping it in good health. We would be more than pleased to recommend you to other people. i also intend to drop the Swale council tree officer a note and tell him how pleased we are with your work. Best wishes.
Peter Illsley: Minster-on-sea, Sheppy, Kent.
We required some extensive tree work to be done in our garden and asked about…trees to quote, having seen them work on neighbouring properties. We selected them to carry out the work as we were most impressed by Wayne’s knowledge and attention to detail.
Despite the awful weather, they turned up on the appointed day and completed the work in time and at the cost stipulated in their original quote.
At all times the team worked diligently and with absolute care for the property and surroundings. They cleared up thoroughly after them, apart from the appearance of the trees and welcome log pile, you would hardly know they had been.
I would have no hesitation in recommending about…trees and will certainly use them for any similar work in the future.
John & lynn French: Hever Lodge, Maidstone, Kent
“Wayne, very many thanks, the transformation from when I saw things at lunchtime to what was (or wasn’t) there when I came home was amazing. Thanks so much for the work and the impeccable clearing up. And yes I am already recommending you! The cheque is in the post. Best wishes, and thanks again.”
Tom Philips: Maidstone, Kent
“Dear Wayne. Many thanks for the tree work you have recently carried out, we are very pleased with the work and it has made a big difference to the light in our lounge and also our use of the garden.
We wouldn’t hesitate to contact you again for other works which may be required in the future and I will happily recommend you to anyone I know looking for any tree works to be carried out.”
Ross Turner: Faversham, Kent
“We have been at this address for some 20 years now and in that time we have used quite a few tree surgeons, good and bad. Your own service was exceptional from start to finish. Restoring three oak trees to their former splendor and removing another that was dead and virtually condemned was no mean feat, given the proximity to neighbouring properties and the atrocious weather conditions prevailing for most of the time. The tree removed was adjacent to the front lane and required precise handling due to the numerous telephone wires in and near the tree. You and Chris dealt with this most professionally. The gardens were left tidy and in good shape and we have had a number of complimentary remarks from neighbours and passers by. We have no hesitation in saying we would use About Trees again and would recommend you wholeheartedly to others.
Wishing you every success.”
Frank and Edna Olohan: Tenterden, Kent.
“Many thanks Wayne for an excellent job done, ie. one yew tree removed and another heavily pruned/manicured. Friendly, efficient and an extremely tidy job done. You made a very big job look very easy! Local planner also complimented you on how well you presented the official proposal to them. They were most impressed and the work was allowed to go ahead without hindrance despite us living in a listed building within a conservation area.”
Mrs J. MacDonald: East Peckham, Kent
“We are pleased to have this opportunity to express our thanks to Wayne in the quick and professional way he felled our large tree in a short space of time. Wayne and his team removed all the cuttings and in no time at all and cleared up so well that at the end there was no trace of even any twigs. We would recommend him without hesitation.”
John and Eileen Woolf: Broomfield, Herne Bay, Kent.
“I thought I would drop you a note to say how pleased I was with the professional yet friendly service provided by About Trees. It was great to do business with a firm that was able to provide such a first class job including a clear and concise quote, excellent communication throughout, top rate job, no mess, no fuss and even the price was a pleasant surprise .Cannot recommend Wayne and his team highly enough. In fact, I have already recommended About Trees to my neighbours. Keep up the good work”
Peter: Herne Village, Kent.
“We have used tree surgeons over the years at different properties, but after using about….trees we have realised what we have been missing. It was a pleasure to deal with such a professional, competent company, and I can’t recommend them highly enough”
Mr.Dunk: Ashford, Kent.
“The whole about…trees experience was pleasurable and professional from the initial consultation right through to the completed and very tidy job. I can’t recommend this tree surgery company enough”.
Mr & Mrs Rollison: Whitstable, Kent
“Wow!!! For once a contractor that does what they say they are going to and when they said they would……I thought this was just an urban myth!!! Thanks so much to the team at About Trees, it was a pleasure having you in my garden. A particular thanks to “team leader” Chris who was so helpful and obviously loves his job. Well done.
Mr Marley: Maidstone,Kent
Wayne and his team have done numerous jobs for me on awkward trees around the lanes near Throwley!..they are nothing but professional, always do a top notch job and are clean and tidy..I cannot recommend them enough!.
Steven Hicks: Head Forrester, Belmont Estate, Faversham, Kent
…and some of our Commercial clients thoughts:
Thank you, for the email, I also want to thank you and the guys for the work they have done they were really polite and courteous. I will definitely use your service again for future work and recommend About Trees”
Damian Diomede: Premises Manager, Cedar Primary School
Many thanks for your email and kindly updating me. That’s fantastic that all went well at the weekend and I would like to express our thanks to all of your team, we really appreciate it. I shall discuss further works with my Manager to see if we can proceed with a quote soon. I am happy to add you to our Contractor Matrix and of course continue to use your services for future projects. Your service has indeed been second to none and I would be delighted to recommend you with Jackie’s positive feedback. I’ll be in touch soon
“About Trees have provided arboricultural services to Shepherd Neame Ltd for a number of years , throughout our Estate of 360 sites. They deliver considerable expertise, professionalism and a can do attitude, which results in consistently high customer satisfaction. Wayne clearly has a passion for his field of work, which is coupled to an approach that achieves excellent value – I would have no hesitation in recommending About Trees”
Martin Godden, Head of Property Services, For Shepherd Neame Ltd
“Wayne and his team at About trees provide an extremely professional and efficient service. We have used them over the past two years and the work is always completed quickly, to a high standard and at a reasonable price. We would not hesitate to recommend About trees to anyone in need of high quality tree work.”
Graham Saunders: Go-Ape Manager, Leeds Castle, Maidstone, Kent.
“We have been most impressed with your service which was carried out with utmost professionalism, care and diligence. The surgery was carried out at an appropriate time of year and not simply whenever possible, even though in order to do so meant leaving the trees for some time. The effect on the trees has been most dramatic and they are looking much neater and also healthier.
Overall a great service provided by true professionals. We shall certainly use you again for any such works and would highly recommend you to anyone in need of such services. Thank you.
Charles Thorp: Cast Developments Limited
“Thank you so much for your help, you are definitely one of the most efficient, tidy and organised contractors I have ever used. I am very happy with all you have done and if I ever need a tree man I’ll be straight on to you. In fact, we may need to look at the trees that are left with a view to trimming. I will have a look next week and come back to you.
Lisa Hemingway: Amberlay Ltd, Thanet, Kent.
“Thanks very much for doing our tree-work and keeping within a tight budget. We were very pleased with the result – it looks good and we can now see the beautiful yew tree too. I was particularly pleased that you were able to liaise with other residents and give us a result that satisfied us all and you left the gardens looking very tidy. No mean feat. Thanks again and I am very pleased to recommend you. ( In fact I already did, regarding trees in the road adjoining a neighbouring development.”
Peter: Priory Gardens Residents Association, Canterbury, Kent.
“The Belmont Estate has used Wayne and his company for just over a year now and he has consistently and diligently carried out all work to an excellent standard. At all stages of the process, be it work carried out as highlighted by Kent Highways or within the Estate itself, he has been in constant communication with us, liaising with myself as Administrator, the gardeners, forester and tenants in order to keep us all fully aware of what is happening. At the beginning of each individual job he provides all the necessary insurances and risk assessments promptly and always calls into the office in person both before and after work has been carried out to let us know how it went and to advise of any follow-up action required. Wayne and his team are extremely personable, a joy to work with, professional and competent and I wouldn’t hesitate to both recommend him to anyone else and to continue using his services here on the Estate.”
Andrea Davies: Estate Administrator Belmont House and Gardens, Faversham, Kent.
“Wayne (about…trees) was chosen from a group of arborists that tendered for works to the firms well established gardens. The works included pruning of a treasured specimen tree (Himilayan Birch) which had been previously pruned to disastrous standards. The about…trees team managed to prune the tree with the ability to restore the tree’s natural shape and form, I found the service to be very professional. Wayne was polite, very knowledgeable and punctual. Heavy equipment was used however upon completion and leaving site there was no evidence of works apart from the wonderful results to the gardens. I have taken it upon myself to take further business cards from Wayne and to recommend his services to other colleagues both professional and domestic. Thanks about…trees for the pristine results and exceptional service.” 2010
“There comes a time when good feedback is essential.
About Trees… outstandin
From initial enquiry to completed works the overall experience
All personnel are friendly, very knowledgea
If you use them, you won’t look back.” 2016
Roy Van Sanden: Facilities Coordinator, Furley Page Solicitors, Canterbury, Kent.
“We have used About…Trees for work on a private estate in Faversham and would have no hesitation in recommending them as they are knowledgeable, competitive and leave the site in a tidy manner after any work has been carried out.”